We are looking for a seasoned, hardworking, smart and overachieving Sales Engineer with proven experience and a passion for selling technology solutions to senior executives.
You will be responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success.
Principal Responsibilities
Utilize a consistent contact attempt process via phone, email and chat to follow-up, nurture and qualify leads generated by marketing campaigns, lists, and other sources.
Prospect, educate and qualify leads to create sales-ready opportunities.
Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers.
Follow the established Jive pre-sales process and consistently use Salesforce.com to document prospect interaction, ensuring efficient lead management.
Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering to metrics and customizing scripts to market segments and prospect type.
Required
Familiarity with cloud-based software services a plus
Strong ability to learn new technology and ramp-up quickly
Ability to work in high-energy sales team environment as a team player
Positive and energetic phone skills, excellent listening skills and strong writing skills
Quick and efficient with a computer
Lead qualification/ Sales Development
About ClearCenter
ClearCenter simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearCenter has millions of customers spanning virtually every country across the globe. ClearCenter is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.
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